This page covers some things you need to know about placing a wholesale order with me. Please have a look through and ensure that you are happy with the policies before placing an order. Feel free to contact me using the form if you have any questions or concerns and I shall do my very best to answer them.
{ General }
- Minimum order for wholesale: £250
- International Delivery: £50 per box of 50 units
All orders must be placed online using my wholesale order form. Products not listed on the form are not available for wholesale. Any unauthorised orders placed through the form will be cancelled.
These terms are subject to change without notice. I endeavour to keep existing customers up to date with any changes to terms, prices and available products, but should a discrepancy arise the information on this website will prevail over any catalogue or other list.
{ Payment }
Payment is taken when you place your order and is securely processed through Paypal. You can pay for your order with your Paypal account or with a regular credit or debit card.
If you have a PayPal account but prefer to pay by card, DO NOT sign in to PayPal when you check out - instead you should choose the option "Pay with a debit or credit card" which is located beneath the login area on the checkout page. This way it will process your order as a stand alone card payment completely separate from your PayPal account.
{ Lead Times and Delivery }
All kits are made to order and I aim to despatch within two weeks wherever possible, however this can take longer for large orders or at particularly busy times (especially before Christmas) since I am a one-lady-band and make everything myself. If production is likely to take significantly longer than a week I will contact you on receipt of your order to advise you of the likely despatch date.
Delivery is normally made within one week after despatch (dependent on location) and I will email you to confirm when your order is on its way and to provide you with a tracking number. It will need a signature on arrival.
Orders will be sent to the delivery address provided with your order unless you tell me otherwise in writing within 24 hours of placing that order. If you have any specific requests please contact me before ordering and I shall do my best to accommodate them.
{ Product Images }
If you are purchasing products for sale on a website I will be happy to provide you with any product images I have available should you need them - please contact me with details of the images you would like to use and I shall get back to you as soon as I can.
You are welcome to request any images I have on my website but I am unable to provide bespoke sizes/formats - it is your responsibility to format the images to fit your website.